rseni@sent.com                              RASPAL SENI                     (022)6501-9656

29/K, Old Barrack, NSB Road, Mulund Colony, Mumbai – 82.

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SUMMARY

 

Seeking a position where 5+ years of PC Hardware, Networking, Linux experience will add value.

Experience in ISP industry. Worked on all major Linux distros. Managed 150+ network users.

 

PROFESSIONAL PROFILE

 

  • Cut support calls by more than 75% from more than 10 to 1 or 2 per hour.
  • Helped salvage bank credit-card data when someone formatted the server hard-disk.
  • Installed server-based and client-based backup system. As a result, brought a smile on

users’ face getting back their files corrupted or deleted due to frequent power failures.

  • Increased productivity by at least 20% by tracing / numbering all LAN cables.
  • Worked all 30 days per month without a holiday, 10 hours per day, with good efficiency.
  • Saved Rs. 10,500 per month by repairing many PCs from junk.

 

TECHNICAL HIGHLIGHTS

 

  • Advanced Diploma in Linux System Administration from Linux Learning Center, Bangalore.
  • Advanced Diploma in Computer Hardware and LAN Engineering from Jetking, Thane.
  • Diploma in Electronics from Bombay Institute of Technology, Mumbai.
  • Hands-on experience working with following Operating Systems:

ü      Linux – Slackware, Redhat/Fedora/CentOS, Mandriva, SuSE, Debian.

ü      UNIX – BSD (Open and Free), SUN Solaris (2.6/2.7).

ü      Novell Netware – Versions 3.x and 4.x.

ü      Dos / Win – MS-Dos (5/6), Windows 3.11/95/98/ME/NT 4/2K/XP/2K3.

ü      Mac OS X.

 

WORK EXPERIENCE

 

Desktop Engineer and System Administrator at Malhir Tele (I) Pvt. Ltd., Thane (2008).

  • Installed / Managed server-based and client-based backups and antivirus.
  • Salvaged / Restored files deleted / corrupted due to power failures or accidentally.
  • Initiated network enhancements that reduced network downtime from 30% to nearly 0%.
  • Managed EPBAX system and switched network of 150+ users on Windows 2003 server.
  • Documented new / difficult problems with their solutions, after solving them.
  • Solved day-to-day PC, network and Telephone hardware / software problems.
  • Installed VNC for remote administration of network users. Provided Internet connectivity.
  • Coordinated with Vendors and kept inventory of PC hardware.

 

Hardware and Linux Engineer at Unicomp Services, resident at IIT Bombay (2005 – 2008).

  • Custom-compiled Linux kernels to add support for new hardware devices.
  • Installed / Troubleshot Linux - Slack, RedHat / Fedora, CentOS, Mandriva, SuSe, Debian.
  • Supported / Troubleshot Windows XP / 2000, PC hardware and solved virus problems.
  • Installed / Configured printers, scanners, multifunctional devices under Windows / Linux.
  • Worked extensively on Intel, ASUS and Asrock desktop and server motherboards.
  • Installed Bugzilla bug tracking system on Debian Linux from scratch.
  • Installed ftp server on IIS for downloading frequently needed software and hardware drivers.
  • Built shell-script to automate kernel-compiling, put it on CD and ftp so engineers without Linux

knowledge could add kernel support for sound on Intel’s 865, 945 and D910 motherboards.

 

Systems Administrator at Hathway Cable Internet Pvt. Ltd., Dadar (1999 – 2001).

  • Custom-built a Debian-based hardware packet firewall with ipchains for securing subnets.
  • Installed / Configured postfix on a RedHat server when sendmail on Solaris crashed.
  • Installed / Managed Tacacs+ authentication server on RedHat Linux with security.
  • Configured TCP Wrappers to send mail whenever there was hack attempt on a Linux server.
  • Managed Hathway’s / Customers’ websites on Apache / IIS on RedHat / WinNT Servers.
  • Managed Hathway’s tucows.com download mirror and local news server on Linux.
  • Managed / Configured Cisco 7000 series gateway routers and uBR 900 series cable routers.
  • Monitored routers, coordinated with RF team when SNR problems occurred. Managed CNR.
  • Managed 4 Linux, 3 Windows NT and a few customers’ 2U rack servers.
  • Tested / Set-up various hardware and software Cache Servers, including Intel’s Inktomi.
  • Coordinated with Wipro helpdesk team as L2 support and with vendors for hardware issues.
  • Created email accounts for new customers on Solaris, using Netscape Messaging Server.
  • Supervised team of 2 junior system engineers.

 

Hardware and New Installation Engr. at Omnitech Business Machines, Byculla (1998 – 1999).

  • Specialized in solving customers’ internet and modem dialup problems.
  • Installed / Troubleshot Novell Netware, Windows NT and SCO UNIX Networks.
  • Maintained / Supported various hardware products.
  • Installed Omniputers / Branded PCs and peripherals.
  • Resident at clients like K Mahindra, Lloyd’s Bank, Grindwell Norton, Gold Spot, Emerk etc.

 

Hardware Engineer at Mascot Computers, Mulund (1997).

  • Installed / Supported Windows 95 and Novell Netware 3.12 networks.
  • Installed / Serviced branded / assembled computers and peripherals.
  • Serviced for AMCs.

 

OTHER FACTS

 

  • Knowledge of basic HTML and UNIX Shell-scripting.
  • Created help pages for following email clients for FastMail.FM :

ü      Becky (http://www.fastmail.fm/docs/imap/becky.htm).

ü      Pocomail (http://www.fastmail.fm/docs/imap/pocomail.htm).

ü      The Bat (http://www.fastmail.fm/docs/imap/thebat.htm).

  • Completed Teleworks telephone-repair course from Jetking, Sewri (by Godrej Telecom).
  • Two years’ exp. as Linux Sys Admin, three+ years as hardware, Linux and network engineer.
  • Working knowledge of all Windows versions and all major Linux flavors including Debian / GNU Linux.
  • Good at command-line / console and internet research. Familiar with most email clients.
  • Able to work without any GUI, solely on Linux console / shell.
  • Hard-working, sincere, efficient. Able to identify and learn new technical skills fast.